Interesting article

[ironphoenix]

Favorite quote: "Next time you are speaking to an automated phone system, try swearing; you’ll be immediately redirected to human operators because they are the ones handling rude clients."

The article also links to Valve's employee handbook, describing how they run a managerless company, which is well worth reading.

Comments

[dagibbs.livejournal.com]

"The good news is, it won’t have anything against you personally."

Unless, of course, the data-set that was used to train the neural-network AI has a bias against you. Ok, it may not be personal, but it could still be discriminatory.

[ironphoenix.livejournal.com]

It's not personal, but the difference may seem academic to the victim.